Coachesbest.com Contact Information: Toll Free Number: 1-877-431-4487 email: trey@hit2win.com Office hours: 8-5 CST M-F -------------------------------------- Payment Options -------------------------------------- --We accept any major credit card, cashiers check, personal check, money order and school or organization purchase orders. Personal checks must clear before shipment. --We accept PAYPAL at baseballguy@charterinternet.com. --Check or money orders must use the printable order form in the 'Order Info' section. --Full payment must be included with the order form. NOTE: Alabama residents are subject to state taxes. --------------------------------------- SHIPPING CHARGES --------------------------------------- Videos & Books: $8.95 for the first item. Add $1.50 for each additional item. Shipping charge for all other items is listed on each individual item's listing. Shipping charges will be added to each order when the order is processed at our offices. Shipping charges typically do not show up on order confirmation. --------------------------------------- We ship to the continental 48 states for this rate. --------------------------------------- When shipping outside of the continental United States, the buyer is responsible for actual shipping charges. ---------------------------------------- For shipping to Canada, HI, AK, PR, and all other locations call 1-877-431-4487, or email us at trey@hit2win.com. Make sure to include item number and your postal code. -------------------------------------- For Order Status/Tracking Numbers Call Toll Free: 1-877-431-4487 or email us at trey@hit2win.com. -------------------------------------- --You can also fax an order form to 1-256-593-9927 with credit card information. -------------------------------------- Purchase Orders -------------------------------------- ......Orders can be submitted (via mail or fax) with a valid purchase order and will be billed to your school or organization. ......Please include a contact person at the school or organization who can verify the purchase order number. ......Or, include a letter authorizing us to accept the order. -------------------------------------- Guarantees and Return Policies -------------------------------------- ---TRAINING PRODUCTS All training products carry a 100% 90 Day Money-Back Guarantee. ---BOOKS,VIDEOS,& DVD's Books , videos & DVD's may not be returned. Damaged videos will be replaced with the same title. -------------------------------------- ......Products are normally shipped the following business day. ......We ship via First Class Mail or UPS. Delivery takes another two to five business days depending on your location. -------------------------------------- Privacy Policy -------------------------------------- ......Any information provided by customers will be used solely to fill orders and receive payment. ......Customer information is never sold, traded or provided to anyone for any other purpose. -------------------------------------- How safe is online shopping? -------------------------------------- ......Online shopping is the most convenient method of shopping today! ......There has been a lot of media hype about identity theft and security. The fact is that shopping online is no less safe than ordering over the phone, through a catalog or even making a purchase at your local department store. ......All types of companies must process credit card transactions over the phone lines just like internet companies. ......So why are there reports of security problems? ......The problem is that hackers use the internet to break into databases and steal credit card numbers. ......These databases exist at all companies that accept credit card payments for any merchandise or service. ......Our store uses Yahoo! software which deletes credit card numbers from the database 30 days after your purchase! ......Also, Yahoo is one of the safest and most secure technology companies in the world. That's why we chose Yahoo to host our store. --------------------------------------